To view detailed FAQs & Terms for both offers, please scroll down.
State Bank Debit Cards and State Bank of India Credit Card Cash-back Offer
Frequently Asked Questions (FAQs)
1. What is the State Bank Debit Cards and State Bank of India Credit Cards Offer (“Offer”)?
(a) Shop on Amazon.in using your State Bank Debit Card or State Bank of India Credit Card to avail:
(i) 10% cashback with State Bank Debit or State Bank of India Credit Card, if you shop on Amazon.in using the website www.amazon.in or mobile site thereof (“Site”) up to a maximum of Rs. 1750;and
(ii) 15% cash back with State Bank Debit or State Bank of India Credit Card, if you shop on Amazon.in using the amazon.in mobile application (“App”) up to a maximum of Rs. 1750
The cashback amount will be credited to the eligible Cardholder’s primary account to which the State Bank Debit Card or the State Bank of India Credit Card is linked by April 22, 2017.
(Site and App are hereinafter collectively referred to as “Amazon.in”)
“State Bank Debit Card” is a debit card issued by the State Bank of India. “State Bank Credit Card” is a credit card issued by the State Bank of India.
(b) The Offer is available from 20th January to 22nd January, 2017 (“Offer Period”).
(c) The Offer is applicable only for a transaction on Amazon.in (Site and/or App) using your State Bank Debit Card or State Bank Credit Card during the Offer Period, for a minimum of Rs. 5,000.
(d) The Offer is applicable for a successful transaction, upon adjustment for refunds, conducted on Amazon.in (Site and/or App) using your State Bank Debit Card or State Bank Credit Card, during Offer Period.
(e) The maximum cumulative cash back for Amazon.in customers is Rs. 1,750 across all transactions conducted on Amazon.in during the Offer Period.
(f) Any cancelled order(s) will not be eligible for cash back and the amount of such orders will be adjusted from the transaction amount for the purpose of the Offer.
2. How can I avail this offer?
There are no other special steps to avail this Offer and you just need to follow the regular purchase process on Amazon.in. However, please note the entire amount needs to be paid by your SBI Credit or Debit Card
3. When will I get the cash back?
The applicable cash back under this Offer will be credited to the eligible customer’s bank account linked with SBI Debit or Credit Card latest by 22nd April, 2017.
4. What is the minimum transaction size for the cashback for the duration of the event?
The minimum transaction amount to avail cash back is Rs. 5,000 in a single transaction on Amazon.in, net of refunds and cancellations.
5. What is the maximum cash back that I can avail?
The maximum cash back per Amazon.in customer is Rs. 1,750 across Site and App during the Offer Period.
6. Is cash back under this Offer applicable on credit and debit cards?
Yes, the cashback is available on both State Bank Debit Cards and State Bank Credit Cards.
7. Can I avail cash back on credit card on EMI?
Yes, the cash back under this Offer is also applicable on EMI availed on State Bank Credit Cards.
8. Can I avail cash back on card payment for cash on delivery orders? Are net banking transactions also included in this Offer?
Yes, the cash back under this Offer is also applicable on card payment (only through State Bank Debit Cards or State Bank Credit Cards) made for cash on delivery orders placed during the Offer Period. To clarify, customers who have chosen the option of cash-on-delivery while placing an order and chose to use State Bank Debit Card or State Bank Credit Card for payment on delivery of the order. However, please note that the facility for payment through cards on delivery is subject to availability of the card accepting machine at the time of delivery and the same cannot be guaranteed. In order to not lose out on the benefits under the Offer, we highly recommend that you pay with your State Bank Debit Card or State Bank Credit Card online at the time of placing the order. Further, net banking transactions are NOT included in this Offer.
9. My Amazon.in order includes Amazon.in Gift Card(s); will I be eligible for a cash back under this Offer? Is the Offer applicable on purchase of all products?
No, the cash back under this Offer is not applicable on purchase of:
(a) Amazon.in Gift Card(s)
(b) Samsung mobile and tablet devices, except for Samsung Galaxy On5 Pro and Samsung Galaxy On7 Pro mobile devices.
(c) Bank cards (such as RBL and ticket compliments GCs), and
(d) Gold & precious Jewellery items (including silver, diamond, platinum)
(e) Annual Paid Prime membership
Hence, if your order contains any of the above, your cash back under this Offer will be the amount net of the amount towards the above items.
10. My payment failed while placing the order; will I be eligible for the cash back under this Offer?
If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order.
11. My State Bank Debit Card is inactive or needs to be activated for online transactions. How can I activate my card to use it on Amazon.in?
You can activate your State Bank Debit Card by using any of the below mechanisms:
(a) Send an SMS to 09223966666 from your registered mobile number (as per your bank account with State Bank of India) in this format: SWON -space- ECOM -space- CCCC. CCCC is the last 4 digits of the State Bank, Debit Card you want to activate), or
(b) Login to your internet banking account with State Bank of India and follow the below steps:
(i) Go to eServices,
(ii) Click on ATM Card services, and
(iii) Go to ATM Card Limit/Channel/Usage Change. or
(c) Download and Login to the ‘SBI Quick App’ and request for the same.